Outage in Marqeta

Some OTP is failing to send in US

Resolved Major

January 21, 2025 - Started about 2 months ago - Lasted 37 minutes
Official incident page

Need to monitor Marqeta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Marqeta, and never miss an outage again.
Start Free Trial

Outage Details

Some cardholders may not receive OTPs for step-up verification during digital wallet token provisioning. The cause is being identified and resolved.

Components affected

Marqeta Digital Wallets & Tokenization

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/21/2025 08:12PM

All cardholders should now be receiving OTPs correctly.

INVESTIGATING about 2 months ago - at 01/21/2025 07:47PM

Some cardholders may not receive OTPs for step-up verification during digital wallet token provisioning. The cause is being identified and resolved.

Latest Marqeta outages

Mastercard network experiencing challenges - 3 days ago

Private Sandbox Experiencing Timeouts - about 1 month ago

AWS Maintenance on us-east-2 - about 1 month ago

3DS VISA authentication issues - about 2 months ago

Bankfiles are not sent to the customers - about 2 months ago

Be the first to know when Marqeta and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook