Outage in Marqeta

Some OTP is failing to send in US

Resolved Major
January 21, 2025 - Started 10 months ago - Lasted 37 minutes
Official incident page

Incident Report

Some cardholders may not receive OTPs for step-up verification during digital wallet token provisioning. The cause is being identified and resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/21/2025 08:12PM

All cardholders should now be receiving OTPs correctly.

INVESTIGATING 10 months ago - at 01/21/2025 07:47PM

Some cardholders may not receive OTPs for step-up verification during digital wallet token provisioning. The cause is being identified and resolved.

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