Outage in Marqeta
Real Time Decisioning service is impaired
Resolved Major
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Outage Details
Marqeta Engineers were alerted to failed requests to our RTD service. A team is engaged and actively investigating the root cause of these alerts.
Components affected
Marqeta Risk & DisputesLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/06/2025 02:18PM
Engineers report that functionality is restored and most data should be caught back up.
MONITORING
1 day ago - at 06/06/2025 11:52AM
We are continuing to monitor the progress of the fix. All functionality should be restored and data caught up in about 3 hours.
MONITORING
2 days ago - at 06/06/2025 01:48AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 06/05/2025 07:01PM
Engineers are still engaged and are continuing to work to completely and safely restore the remainder of RTD services.
IDENTIFIED
2 days ago - at 06/05/2025 06:00PM
Engineers are still engaged and are continuing to work to completely and safely restore the remainder of services.
IDENTIFIED
2 days ago - at 06/05/2025 05:02PM
Engineers are engaged and continuing to work to completely restore the remainder of services.
IDENTIFIED
2 days ago - at 06/05/2025 03:35PM
Engineers are engaged and continuing to work to completely restore the remainder of services.
IDENTIFIED
2 days ago - at 06/05/2025 02:33PM
Engineers are engaged and continuing to work to completely restore the remainder of services.
IDENTIFIED
2 days ago - at 06/05/2025 01:30PM
Engineers are engaged and continuing to work to completely restore the remainder of services.
IDENTIFIED
2 days ago - at 06/05/2025 12:27PM
Marqeta Engineers have identified the root cause and synchronous flow for RTD premium customers is restored. The team is engaged and working through restoration for the remainder of services.
INVESTIGATING
3 days ago - at 06/05/2025 11:14AM
Marqeta Engineers were alerted to failed requests to our RTD service. A team is engaged and actively investigating the root cause of these alerts.
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