Outage in Marqeta

Declined transactions history issue

Resolved Minor
August 25, 2025 - Started 2 months ago - Lasted 13 days
Official incident page

Incident Report

At 07:44 PDT, Marqeta support team observed a DB issue that may cause difficulties for some customers when viewing transaction history for transactions declined with “BLOCKED_MERCHANT_BY_CARDHOLDER” reason code via GET /transactions API. A hot fix from Marqeta side is currently in progress and will be released and deployed today.
Components affected
Marqeta Core API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/07/2025 01:30PM

The DB issue should be be resolved for affected customers.

MONITORING 2 months ago - at 08/26/2025 09:40PM

Engineers have identified and resolved the DB issue. Data remediation is underway.

IDENTIFIED 2 months ago - at 08/25/2025 06:25PM

At 07:44 PDT, Marqeta support team observed a DB issue that may cause difficulties for some customers when viewing transaction history for transactions declined with “BLOCKED_MERCHANT_BY_CARDHOLDER” reason code via GET /transactions API.
A hot fix from Marqeta side is currently in progress and will be released and deployed today.

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