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Outage in Marqeta

Intermittent Service disruptions affecting Visa "Click to Pay" API endpoints.

Resolved Minor
September 15, 2026 - Started 21 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Marqeta's Visa "Click to Pay" API endpoints experienced intermittent disruptions for approximately 32 hours beginning September 15, 2026 at 10:07 AM PDT, caused by a load-handling limitation on Visa's infrastructure that led to overloading. The last observed disruption occurred at 2:46 PM PT on September 15, with stability confirmed thereafter. The incident was resolved following an extended monitoring period, with a full root cause analysis ongoing in collaboration with Visa.

We are currently investigating an Intermittent service disruption affecting the Visa "Click to Pay" service, which began at 10:07 AM PST. Our engineering team is actively collaborating with Visa to identify the root cause and restore full functionality as quickly as possible. We are monitoring the situation closely and will provide further updates as more information becomes available from Visa's side.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 09/17/2026 02:18AM

Following an extended monitoring period, our engineering team has confirmed continued long-term stability of the Visa "Click to Pay" service with no further abnormalities detected since the last observed disruption at 2:46 PM PT on September 15, 2026. The investigation lead an issue on Visa's side in load-handling limitation causing overloading. We will continue to work with Visa on a full root cause analysis and will share further findings as they become available. We thank our customers for their patience throughout this incident.

MONITORING 21 days ago - at 09/16/2026 12:41AM

We are continuing to monitor the intermittent service disruption affecting the Visa "Click to Pay" service, which began at approximately 10:07 AM PDT on September 15, 2026. Our engineering team has not observed any further disruption since 2:46 PM PT. We will continue to monitor for long-term stability and will follow up with our partner for a root cause on the underlying connectivity issue on their side.

IDENTIFIED 21 days ago - at 09/15/2026 07:43PM

We are actively in engagement with Visa to resolve the intermittent service disruptions affecting Visa's "Click to Pay" API endpoints via high priority case . Visa confirmed that this is due to an ongoing issue on their side. We are monitoring the service closely and will provide further updates as more information becomes available from Visa's side.

INVESTIGATING 21 days ago - at 09/15/2026 06:06PM

We are currently investigating an Intermittent service disruption affecting the Visa "Click to Pay" service, which began at 10:07 AM PST. Our engineering team is actively collaborating with Visa to identify the root cause and restore full functionality as quickly as possible. We are monitoring the situation closely and will provide further updates as more information becomes available from Visa's side.

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