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Outage in Marqeta

Mastercard network experiencing challenges resulting in intermittent STIPs

Resolved Minor
October 05, 2025 - Started 4 months ago - Lasted about 9 hours
Official incident page

Incident Report

Marqeta engineers were alerted by our monitors to a challenge with debit transactions resulting in intermittent STIPs for our customer on the Mastercard network. A response team is engaged and is working with Mastercard to isolate the source of the challenge.
Components affected
Marqeta Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/05/2025 01:37PM

This incident has been resolved.

MONITORING 4 months ago - at 10/05/2025 05:23AM

Marqeta engineers have observed that the number of STIPs that are occurring has returned to normal levels. We are engaged with Mastercard to understand the rot cause. We will continue to monitor.

INVESTIGATING 4 months ago - at 10/05/2025 05:08AM

Marqeta engineers were alerted by our monitors to a challenge with debit transactions resulting in intermittent STIPs for our customer on the Mastercard network. A response team is engaged and is working with Mastercard to isolate the source of the challenge.

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