Problems enabling local camera on Chrome v85

Dear users,

The issue has been fixed in production as announced yesterday. All users with Chrome 85 can now enable the local camera.

For the sake of transparency, the root cause was the deprecated support of TLS 1.0 and TLS 1.1 in Chrome 85.

https://www.chromestatus.com/feature/5759116003770368

We have upgraded our webRTC stack to use version 3 of X509 certificates to solve the problem.

The engineering team will monitor the platform for the next hours to ensure that everything is working as expected.

Regards

Dear users,

We have identified the root cause of the issue and tested a solution successfully in our preproduction environments.

Even though the solution can be pushed to production right now, we prefer to avoid disruptions on all the running sessions.

Therefore, we will postpone the delivery for tomorrow, as part of the announced deployment that we have scheduled today (v.3.8.25)

https://status.mashme.io/incidents/4kknbjvv9gfh

Thanks for your understanding.
Regards

Dear users,

We have detected that the new Chrome 85 version is causing problems when enabling the local camera.

We are already investigating the issue and working on a solution.

As soon as we know more details about it, we will post an update with the latest information.


Thanks for your understanding and sorry for the inconvenience.