Outage in Mastercard API
Sandbox - Service issue detected
Resolved Major
August 18, 2026 - Started 9 days ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
The Mastercard MDES Customer Service API experienced a major incident in the Sandbox environment lasting approximately 5.6 hours. The affected components included MDES Customer Service and the Sandbox environment, disrupting developers' ability to test and integrate with the service during that period. The issue has since been resolved.
Affected services: MDES Customer Service
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