Mastercard API Outage History

The Mastercard API sandbox environment experienced a major service issue affecting MATCH Pro and Mastercard Installments API components. The outage lasted 142.5 hours (approximately 6 days), preventing developers from accessing these sandbox services for testing and development purposes. The incident has been resolved and normal sandbox operations have been restored.

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.

The Mastercard API experienced a major service issue affecting Mastercom, Mastercom Extended, and Merchant Match Tool in the production environment. All three components were impacted during the incident, preventing normal operations for these services. The issue was resolved after 4 minutes of downtime.

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The outage lasted 46.9 hours, impacting developers and partners using the sandbox environment for testing transaction processing functionality. The service has since been restored to normal operation.

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 20.7 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has since been restored to normal operation.

The Mastercard API experienced a major service issue affecting the Sandbox environment and In Control for Commercial Payments service. The incident lasted approximately 155.5 hours (about 6.5 days). No specific resolution details were provided in the incident report.

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 34.1 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored after the extended outage period.

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 8 minutes of downtime.

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 48 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service was restored after 48 minutes of downtime.

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 32 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored to normal operation.