March 2026: Production - Service issue detected
The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production. The outage impacted the production environment and lasted for 4 minutes before being resolved.
Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.
There were 1759 Mastercard API outages since October 2025. The 1759 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.
The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production. The outage impacted the production environment and lasted for 4 minutes before being resolved.
The Mastercard API sandbox environment experienced a major service issue affecting Transaction Notifications and Consent Management components. The incident lasted 4 minutes before being resolved. Both affected services were restored to normal operation.
The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and the Merchant Match Tool component specifically. The service has been restored to normal operation.
The Mastercard API experienced a major service issue affecting the Mexico Domestic Dispute Resolution service in the Sandbox environment. The incident lasted 4 minutes before being resolved. No specific details about the nature of the issue or resolution method were provided.
The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 8 minutes of downtime.
The Mastercard API experienced a major service issue affecting the Sandbox environment and Mexico Domestic Dispute Resolution service. The incident lasted 8 minutes before being resolved. Both the testing sandbox and the Mexico-specific dispute resolution functionality were impacted during this brief outage.
The Mastercard API experienced a major service issue affecting the Mexico Domestic Dispute Resolution service in the Sandbox environment. The incident lasted 6.8 hours and impacted developers' ability to test dispute resolution functionality for Mexican domestic transactions. The service has been restored to normal operation.
The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4 minutes. The incident impacted the Production environment and the Merchant Match Tool component specifically. The service issue was detected and resolved within the 4-minute timeframe.
The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.
The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 81.3 hours. The incident impacted the Production environment and specifically disrupted the Merchant Match Tool functionality. The service has since been restored to normal operation.