Outage in Matillion
Issue: New Maia users may be unable to access or activate trial spin-ups
Resolved MajorIncident Report
Summary AI Generated
New Matillion Maia users were unable to access or activate trial spin-ups for approximately 1.5 hours. The root cause was identified and a fix was implemented, followed by a monitoring period. The incident has since been fully resolved.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/31/2026 04:02PM
This incident has been resolved.
MONITORING
14 days ago - at 07/31/2026 03:05PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
14 days ago - at 07/31/2026 02:34PM
Our team has identified the root cause and is actively working on a fix.
INVESTIGATING
14 days ago - at 07/31/2026 02:33PM
We are currently investigating this issue.
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