Outage in Meltwater
Search Degradation
Resolved MajorIncident Report
Summary AI Generated
Meltwater experienced a major search degradation lasting approximately 25 hours, during which customers encountered errors or failures when running searches, with downstream impact on Reports and other search-dependent features. Engineering resolved the underlying issue on August 20, followed by a monitoring period before the incident was formally closed on August 21.
We are currently investigating an issue affecting search. Customers may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/21/2026 11:27AM
After a period of monitoring, this issue has been resolved. Searches are now loading as expected.
MONITORING
7 days ago - at 08/20/2026 12:11PM
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
INVESTIGATING
7 days ago - at 08/20/2026 10:15AM
We are currently investigating an issue affecting search. Customers may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Latest Meltwater outages
Explore+ API Degradation - 1 day ago
Explore+ Degradation - 1 day ago
Search Degradation - 1 day ago
Meltwater Engage Platform Degradation - 6 days ago
Content Delay - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
