Outage in Meltwater
Media Relations - Delayed Outreach
Resolved MinorIncident Report
Summary AI Generated
Meltwater's Media Relations module experienced delays in sending Outreach emails, affecting the Application, Search, and Reports components for approximately 23.6 hours. Engineering investigated and resolved the issue, restoring normal email delivery and analytics updates. After a monitoring period, the incident was confirmed fully resolved with Outreach emails functioning as expected.
We are currently experiencing an issue within Media Relations where there may be a delay in sending an Outreach email. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/16/2026 06:07PM
After a period of monitoring, this issue is now resolved. Outreach emails continue to function as expected.
MONITORING
21 days ago - at 09/15/2026 07:53PM
Our engineering team has resolved the issue impacting Outreach delivery. Outreach emails are now sending and analytics updating. We are monitoring the situation closely and will continue to provide updates accordingly.
INVESTIGATING
21 days ago - at 09/15/2026 06:33PM
We are currently experiencing an issue within Media Relations where there may be a delay in sending an Outreach email. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
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