Outage in Meltwater
Search Degradation
Resolved MajorIncident Report
Summary AI Generated
Meltwater experienced a major search degradation lasting approximately 22 hours, during which users encountered errors or failures when running searches across the Application, Reports, and Search components, with any search-dependent features also impacted. Engineering investigated and resolved the underlying issue, with searches confirmed to be loading as expected following a monitoring period.
We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/26/2026 07:06AM
After a period of monitoring, this issue has been resolved. Searches are now loading as expected.
MONITORING
1 day ago - at 08/25/2026 12:00PM
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
INVESTIGATING
1 day ago - at 08/25/2026 08:46AM
We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
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