Outage in Meltwater
Explore+ Degradation
Resolved MajorIncident Report
Summary AI Generated
Meltwater's Explore+ (Optimized Searches) experienced delayed content indexation for approximately 28.6 hours, causing users to receive outdated documents in their search results across the Application, Reports, and Search components. Engineering resolved the underlying issue on August 26, followed by a monitoring period before the incident was fully closed on August 27.
We are currently experiencing an issue with delayed content indexation in Explore+ Searches (Optimized Searches). Users may experience delays in receiving the latest documents in their search results. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/27/2026 02:36AM
After a period of monitoring, this issue has been resolved. Explore+ searches (Optimized Searches) are now working as expected.
MONITORING
21 days ago - at 08/26/2026 07:40AM
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
INVESTIGATING
21 days ago - at 08/25/2026 10:02PM
We are currently experiencing an issue with delayed content indexation in Explore+ Searches (Optimized Searches). Users may experience delays in receiving the latest documents in their search results. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Latest Meltwater outages
Media Relations - Delayed Outreach - about 13 hours ago
Explore Search Degradation - 16 days ago
Explore+ API Degradation - 21 days ago
Search Degradation - 22 days ago
Meltwater Engage Platform Degradation - 27 days ago
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