Outage in Memberful

Issue with upstream provider

Resolved Major

August 23, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing a service outage related to an upstream provider. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

Components affected

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Latest Updates ( sorted recent to last )

IDENTIFIED over 3 years ago - at 08/24/2022 12:15AM

We have implemented a workaround that bypasses our upstream provider and restores access to the app, but customers using custom domains are still affected by the outage.

IDENTIFIED over 3 years ago - at 08/23/2022 11:30PM

We're currently experiencing a service outage related to an upstream provider.

We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

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