Outage in Memberful

Issue with upstream provider

Resolved Major
August 24, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing a service outage related to an upstream provider. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
Components affected
Memberful Platform

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 08/24/2022 12:15AM

We have implemented a workaround that bypasses our upstream provider and restores access to the app, but customers using custom domains are still affected by the outage.

IDENTIFIED about 3 years ago - at 08/23/2022 11:30PM

We're currently experiencing a service outage related to an upstream provider.

We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

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