Outage in Memsource

Degraded Performance of the Workflow Engine Component in Phrase Orchestrator (EU)

Resolved Minor

February 05, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with workflow executions.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/05/2025 04:00PM

The workflow engine performance is back to normal.

MONITORING about 1 year ago - at 02/05/2025 03:12PM

All messages from the queue have been processed. We keep monitoring the situation.

MONITORING about 1 year ago - at 02/05/2025 02:37PM

We are currently monitoring the situation while the workflow execution queue is being cleared.

IDENTIFIED about 1 year ago - at 02/05/2025 02:19PM

We discovered the issue and are clearing the workflow execution queue. Workflows should be able to run normally again, but their processing might take some time.

INVESTIGATING about 1 year ago - at 02/05/2025 01:50PM

Users might currently see delays in workflow executions.

INVESTIGATING about 1 year ago - at 02/05/2025 01:45PM

We are currently investigating an issue with workflow executions.

Latest Memsource outages

Degraded Performance of Phrase Orchestrator (EU) Workflow Engine between February 05, 05:38 PM CEST and February 05, 08:13 PM CEST - about 1 month ago

Performance Disruption of Phrase TMS CAT Web Editor and Project Management (EU) on January 29, 2026 5 PM CEST - about 1 month ago

Performance Disruption of Phrase TMS (EU) Project Management component on January 27, 2026, 10AM UTC - about 1 month ago

Performance Disruption of Phrase Portal (EU) between January 15, 2026, 05:52 PM CEST and 07:15 PM CEST - about 2 months ago

Degraded Performance of Phrase Orchestrator (US) Workflow Engine - 2 months ago

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