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Outage in Memsource

Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST

Resolved Major
September 01, 2026 - Started about 14 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 09/01/2026 04:23PM

The issue has been resolved and performance is stable.

MONITORING about 13 hours ago - at 09/01/2026 03:34PM

A fix has been deployed and we are monitoring the results. Customers might need to clear browser cache and close all opened tabs with TMS if still experiencing problems.

INVESTIGATING about 14 hours ago - at 09/01/2026 03:00PM

We have identified the root cause of the issue. Our team is actively implementing a fix. We will provide further updates as we make progress.

INVESTIGATING about 14 hours ago - at 09/01/2026 02:18PM

We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

Latest Memsource outages

Disruption of Gengo Translation Orders - API Timeouts Affecting Order Submission (Strings EU and US DC) - 1 day ago
Degraded performance of TMS Project Management Component (EU and US DC) - 1 day ago
Degraded Performance of Translation memory in Phrase TMS (EU) - 14 days ago
Degraded Performance of Branching in Phrase Strings (EU) on August 7, 2026 - 26 days ago
Degraded Performance of Connectors in Phrase TMS (EU & US) on August 6, 2026 - 27 days ago

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