Outage in Mend

Outage in app.whitesourcsoftware.com

Resolved Major
March 05, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers and partners, We are experiencing a temporary issue that is affecting Unified Agent scans, API calls, and UI access in app.whitesourcesoftware.com. Our team has identified the root cause and are working on a resolution. We apologize for the temporary service disruption and thank you for your understanding. Daniella Rakhamimov Technical Support Team lead
Components affected
Mend Web Console (UI) Mend API Mend Scans Processing
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/05/2024 10:40PM

Dear customers and partners,

The incident that was affecting our App instance (app.whitesourcesoftware.com) has been resolved and services are operating as normal. Thank you again for your patience and understanding.

Daniella Rakhamimov
Technical Support Team Lead

MONITORING 10 months ago - at 03/05/2024 10:06PM

Dear customers and partners,

We are experiencing a temporary issue that is affecting Unified Agent scans, API calls, and UI access in app.whitesourcesoftware.com. Our team has identified the root cause and are working on a resolution. We apologize for the temporary service disruption and thank you for your understanding.

Daniella Rakhamimov
Technical Support Team lead

Latest Mend outages

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Developer Platform EU onboarding - 11 days ago
SCA Scans delays on SAAS environment - about 1 month ago
SCA scans delays in app.whitesourcesoftware.com - 2 months ago
Authentication error - 2 months ago

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