Outage in Mender
Deviceconnect issue: remote terminal frequent disconnections
Resolved MinorIncident Report
Customers are reporting issues with the remote terminal (Deviceconnect Service) which is frequently dropping the remote connection. We are investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/26/2025 12:51PM
This incident has been resolved.
MONITORING
5 months ago - at 09/26/2025 10:39AM
We rolled back the Deviceconnect service to the previous known working version. We're monitoring the metrics and the results.
IDENTIFIED
5 months ago - at 09/26/2025 06:43AM
The issue has been identified and we're working on a solution.
INVESTIGATING
5 months ago - at 09/26/2025 06:41AM
Customers are reporting issues with the remote terminal (Deviceconnect Service) which is frequently dropping the remote connection. We are investigating this issue.
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