Outage in Mendix

Mendix Portal reduced functionality

Resolved Major
August 29, 2024 - Started 19 days ago - Lasted 5 days
Official incident page

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Outage Details

We have observed and are investigating reduced functionality of the Mendix Portal. Currently, we have observed that building Mendix deployment archives takes a long time. As a result, we have temporarily disabled SBOM generation for builds. Due to this, new deployment packages will not have SBOMs and hence won't be visible in Software Composition. The historical data in Software Composition will remain as-is.
Components affected
Mendix Deploy - Cloud
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/03/2024 01:03PM

The fix has resulted in the expected improvements and the incident has been marked as resolved.
Performance issues were identified in the Software Bill of Materials (SBOM) generation process, which occurs during deployment package creation. Mendix has resolved these issues, ensuring that SBOM generation and the associated Software Composition capabilities are now fully compatible with the following versions of Studio Pro: 9.24.26 and above, 10.6.12 and above, 10.12.3 and above, and 10.14.0 and above.
Previously supported Studio Pro versions (9.24.22 to 9.24.25, 10.6.9 to 10.6.11, 10.10.0 to 10.12.2 and 10.13) will no longer result in SBOM generation and visibility in Software Composition. The Software Composition documentation has also been updated to reflect this.
Make sure you upgrade to a compatible Studio Pro version to continue to use Software Composition. Any historical data within Software Composition remains accessible regardless of the upgrade.

MONITORING 15 days ago - at 09/02/2024 02:35PM

The fix has been deployed and we are monitoring the results.

IDENTIFIED 15 days ago - at 09/02/2024 02:08PM

We are deploying a fix for the system building Mendix deployment archives.

INVESTIGATING 19 days ago - at 08/29/2024 01:22PM

We have observed and are investigating reduced functionality of the Mendix Portal. Currently, we have observed that building Mendix deployment archives takes a long time. As a result, we have temporarily disabled SBOM generation for builds. Due to this, new deployment packages will not have SBOMs and hence won't be visible in Software Composition. The historical data in Software Composition will remain as-is.

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