Outage in Mercatus

Legacy Analytics users are experiencing issues executing manual data refresh.

Resolved Minor
April 25, 2022 - Started about 3 years ago
Official incident page

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Outage Details

We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 04/26/2022 11:03AM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 04/25/2022 01:20PM

We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.

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