Outage in Mercatus

SSO based clients using their company ADFS/Intranet are having difficultly accessing the platform

Resolved Minor
March 20, 2018 - Started about 7 years ago
Official incident page

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Outage Details

The engineering team is investigating recent issues with accessing the platform for limited SSO clients who are unable to login to the platform.

Please reach out to support@gomercatus.com for any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 7 years ago - at 03/20/2018 09:01AM

The issue is resolved now. Our engineering team did minor adjustment to the SAML configuration to fix the issue.

We apologize for any inconvenience this might have caused and appreciate the patience while our team fixed this.

If you have any questions, please feel free to reach out to support@gomercatus.com

Thanks,
Mercatus Support Team

INVESTIGATING about 7 years ago - at 03/20/2018 07:35AM

The engineering team is investigating recent issues with accessing the platform for limited SSO clients who are unable to login to the platform.

Please reach out to support@gomercatus.com for any questions.

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