April 2026: Intermittent Update Failures – Integrations
Mercatus experienced intermittent update failures affecting a subset of data integration workflows in both Production and UAT environments due to lookup-based persistence mechanisms reaching capacity thresholds as data volumes scaled over time. The issue impacted specific workflows while others continued operating normally, with affected UAT data ingestion paused to prevent inconsistent updates. The incident was resolved after 17.4 hours by migrating the affected persistence systems to a higher-capacity data storage approach better suited for sustained data growth.