Investigating issues with ITS NxGen

We’re currently investigating reports of a potential service interruption with ITS NxGen. We apologize for any inconvenience and will post another update as soon as we learn more.

We’re currently working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more.

We have identified the issue and it appears Azure is experiencing service degradation that is in turn affecting our services. We are monitoring and working on our side to return service as quickly as possible.

Azure has reported they have fixed the issue but users may still be experiencing issues. . We are not able to connect at this time. We are working to restore service as quickly as possible.

Azure is still coming up in stages, we are just waiting for our instance to come back online. Once it is online we will update.

We are able to connect to Azure and we are currently working to get our services back online.

We are currently having issues with our CBP connection. We have support on a call and working with them to re-establish our connection. We will update as soon as we have more information.

We are still working with CBP support on restoring our connection. Once we have confirmed we are back online we will provide another update.