Outage in Meridian

PMK Endpoint Errors

Resolved Major
January 16, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We're experiencing errors related to PMKs inserting data into the MzeroManage endpoint, and we are currently looking into the issue. Some PMK systems may be affected.
Components affected
Meridian MzeroManage Kiosk Reporting Endpoint
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/16/2025 04:29PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/16/2025 03:52PM

Services have been restored, and it may take some time to clear the reporting backlog for any PMK devices affected by the outage.

IDENTIFIED about 1 month ago - at 01/16/2025 03:35PM

We're experiencing errors related to PMKs inserting data into the MzeroManage endpoint, and we are currently looking into the issue. Some PMK systems may be affected.

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