Check if Meridian is down, official outages, user-reported issues, and outages map.
Meridian is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 92 incidents since started monitoring Meridian status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Meridian outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
04:13 AM PDT
|
Major
Meridian is investigating an outage of SMS messaging.
|
about 9 hours |
|
Oct 09, 2025
12:01 PM PDT
|
Major
Our upstream provider network for payment has notified Meridian of a disruption and is currently ...
|
about 18 hours |
|
Apr 23, 2025
02:13 PM PDT
|
Minor
We're experiencing an elevated level of API errors in some application services, and are currentl...
|
42 minutes |
|
Feb 21, 2025
06:30 AM PST
|
Minor
We've identified an issue with one of our MzeroManage View microservices, which impacted some of ...
|
about 1 hour |
|
Jan 16, 2025
07:35 AM PST
|
Major
We're experiencing errors related to PMKs inserting data into the MzeroManage endpoint, and we ar...
|
about 1 hour |
|
Jan 04, 2025
03:18 PM PST
|
Minor
Our data processing infrastructure is running behind which is causing inaccuracies in the reporti...
|
about 2 hours |
|
Oct 15, 2024
10:11 AM PDT
|
Minor
We've received word about an incident related to our SMS upstream provider transmitting messages ...
|
about 3 hours |
|
Sep 04, 2024
09:00 AM PDT
|
Minor
Our data processing infrastructure is running behind which is causing inaccuracies in the reporti...
|
about 3 hours |
|
Jul 23, 2024
09:55 AM PDT
|
Minor
Meridian has identified a high number of connections to our database cluster started at 12:33 PM ...
|
about 1 hour |
|
Jul 03, 2024
04:53 PM PDT
|
Minor
Our data processing infrastructure is running behind which is causing inaccuracies in the reporti...
|
about 3 hours |
See what users are saying about Meridian issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
server refuses updates and connections.
Jeannine - Direct deposits not working.
Brant - Online banking is not working . Says service unavailable at this time .
Diane - The banking app has been down for 4 days…we can’t sign in and we get an error code.
anyia - it keeps saying try again later whenever I try to log in.
Justyna - Husband and my debit cards didn’t work at the store .
Kim - Debit card not reading in 3 stores..niagara falls.
Briar - Both mine and my spouses cards are declining no matter what account we put the money in and whether we do tap or chip.
Stanley - Telephone banking goes to busy signal than hangs up..
Lorraine - Error - Member no longer active. .
Margaret - When I go to etransfer or pay bills when my pension money goes into my account the app keeps closing and won't allow me to do anything but check balance. This is very inconvenient for me..
Fred - Meridian app will not open. Gives message: "Meridian keeps stopping". Reloaded app, same result..
Andrew - Credit Card bill download is not working.
Shawn - I tried to login to my app and on the full website online and can’t login.
Jacob - The app is not working can't log in .
anyia - it keeps saying error try again later whenever I try to log in .
Ethel - Not able to login. When the home page is opened it says open an account instead of login..
Jeff - Log in on laptop not working. Error message..
Brian - Cannot open website. This is becoming a problem for me..
Mario - Maintenance for hours cant log in. Looked like a fool trying to pay for my food.
Margaret - I don't seem to be able to make an etransfer .
Meaghan - Cannot log in for for more three days through app.
Brian - App simply won't open. Nothing about username/password- it just won't move past the login screen..
Margaret - I can't seem to pay bills. When I'm entering the amount the app freezes before I get to the last digit, then the app just closes .
Leah - Cant sign into my account .
Ian - Can't log in to online banking .
Tyler - Unable to login.
| Component | Status |
|---|---|
| Hosted Services | OK |
| InterAct | OK |
| MzeroManage Hosted Services (US - EAST) | OK |
| Support Tools and Developer Services | OK |
Meridian offers a comprehensive suite of services including payment processing, voice and video conferencing, kiosk management, alarm notifications, reporting tools, authentication services, and customer support portals.
Monitoring Meridian since December 2021
Tracking 14 Meridian services and regions
6 incidents in 2025
IsDown is a status page aggregator that monitors if Meridian and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Meridian, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Meridian (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Meridian's 14 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Meridian and other services.
IsDown checks Meridian official status page for major/minor outages or downtimes. A major outage is when Meridian experiences a critical issue that severely affects one or more services/regions. A minor incident is when Meridian experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Meridian outage, we send you an alert and update your dashboard and status page.
Meridian and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Meridian status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Meridian publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Meridian and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Meridian but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Meridian and other services.
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IsDown integrates with 20+ tools. Connect the status of Meridian and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Meridian down?'
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While Downdetector relies on user-submitted reports to detect Meridian outages, IsDown monitors Meridian's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Meridian status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Meridian in a single dashboard. | ||
| Instant Meridian outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Meridian official status and user-reported issues. | ||
| Maintenance feed for Meridian | ||
| Granular alerts filtering by Meridian components and regions. |
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Meridian isn't down. You can check Meridian status and incident details on the top of the page. IsDown continuously monitors Meridian official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Meridian is currently operational. You can check Meridian status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Meridian being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Meridian official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Meridian last outage was on October 20, 2025 with the title "SMS Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Meridian and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Meridian is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Meridian's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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