Outage in MeridianLink

MCL - TransUnion Submission Errors for soft pulls

Resolved Major
August 28, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We noticed Transunion soft pulls were not returning this morning and it looks to be an outage. We are currently investigating the issue. Please note that TU soft pulls in the meantime will need to be repulled later.
Components affected
MeridianLink Mortgage Credit Link Additional Product Integrations MeridianLink Mortgage Credit Link App Operational Status MeridianLink Mortgage Credit Link Credit Integrations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/28/2024 04:47PM

Transunion has indicated they made an update on their end. We have been seeing successful TU pulls and believe the issue is resolved. Please reach out to MCL Support if you still have any TU files returning with submission errors.

IDENTIFIED 3 months ago - at 08/28/2024 03:19PM

TransUnion is aware of their internal issue and currently troubleshooting to resolve.

INVESTIGATING 3 months ago - at 08/28/2024 02:49PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 08/28/2024 02:42PM

We noticed Transunion soft pulls were not returning this morning and it looks to be an outage. We are currently investigating the issue. Please note that TU soft pulls in the meantime will need to be repulled later.

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