Mesh Outage History

The Mesh detection engine experienced an issue that caused legitimate emails to be incorrectly flagged with phishing verdicts, affecting the Inbound Email Security service for 1.5 hours. A fix was implemented and the issue was resolved, though emails that were incorrectly blocked could not be automatically released and required manual intervention.

The Mesh service experienced slow inbound email delivery due to queue issues on US infrastructure, affecting the Inbound Email Security component. The incident lasted 1.3 hours, during which delivery times were degraded as emails backed up in processing queues. The issue was resolved when queues cleared and normal delivery times were restored.

The Mesh service experienced email delays affecting inbound email security in the EU region for 3.2 hours. The issue was identified and a fix was implemented, with queue times returning to normal levels. The incident was resolved after monitoring confirmed the fix was successful.

Mesh experienced slow inbound email delivery affecting their EU infrastructure, specifically impacting the Inbound Email Security component. The service team investigated delivery queue issues that caused delays in processing incoming emails. The incident was resolved after 12 minutes.

The Mesh service experienced slow inbound email delivery due to delivery queue issues on EU infrastructure, affecting the Inbound Email Security component for 57 minutes. The issue was identified and a fix was implemented to resolve the queue backlog. Message processing returned to normal and all queues were cleared.

The Mesh service experienced email processing delays affecting inbound and outbound email security systems as well as the MSP Hub in the EU region. The incident caused delays in email delivery for 40 minutes. The team identified the issue, deployed a fix, and restored normal email delivery operations.