Outage in MessageBird

Issues with media playback in calls

Resolved Minor
March 04, 2022 - Started over 3 years ago - Lasted 25 days
Official incident page

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Outage Details

We're currently investigating reports of issues with media playback on calls. Customers using playback functionality may experience silence on certain calls.
Components affected
MessageBird Voice API (HTTPS)
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/04/2022 07:47PM

We've applied a fix and have observed full recovery of media playback in calls. We are monitoring the situation.

IDENTIFIED over 3 years ago - at 03/04/2022 07:26PM

We've identified what's contributing to the issues with media playback and are working to resolve them.

INVESTIGATING over 3 years ago - at 03/04/2022 06:41PM

We're currently investigating reports of issues with media playback on calls. Customers using playback functionality may experience silence on certain calls.

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