Outage in MessageBird

Delays on outbound SMS traffic

Resolved Minor
June 28, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing increased delays on outgoing SMS traffic. We are investigating.
Components affected
MessageBird SMS - Latin America MessageBird SMS - EMEA MessageBird SMPP Server 02 MessageBird SMPP Server 03 MessageBird Voice - Global MessageBird SMS REST API (HTTPS) MessageBird SMS - APAC MessageBird SMS API - Old (HTTP) MessageBird Mail to SMS Relay 01 MessageBird SMPP Server 01 MessageBird SMS - Northern America
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/28/2022 12:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 06/28/2022 10:59AM

We identified the delays to because by failing HLR lookups. Our engineers are currently working on a mitigation. We will keep you updated on our status page.

INVESTIGATING over 2 years ago - at 06/28/2022 10:09AM

We are seeing increased delays on outgoing SMS traffic. We are investigating.

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