Outage in MessageBird

Limited disruption in sending messages via Facebook Messenger

Resolved Minor
November 15, 2023 - Started about 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue that partially affects our customers' ability to send outbound messages through Facebook Messenger. We are actively collaborating with Meta to address and mitigate this issue.
Components affected
MessageBird Messaging API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/16/2023 09:27AM

Our engineering team confirmed the issue has been fully resolved.

MONITORING about 1 year ago - at 11/16/2023 07:51AM

Meta has communicated that the reported issue has been resolved. Currently, our engineering team is in the process of conducting verification checks to ensure the full availability of outbound messaging.

MONITORING about 1 year ago - at 11/15/2023 10:17PM

We have reported this issue to Meta. We continue working with them to address and mitigate this issue. Our engineering team will monitor the issue until it is fully resolved.

INVESTIGATING about 1 year ago - at 11/15/2023 09:26PM

Our engineering team is investigating an issue that partially affects our customers' ability to send outbound messages through Facebook Messenger. We are actively collaborating with Meta to address and mitigate this issue.

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