Outage in MessageBird

WhatsApp Messaging Disruption

Resolved Major
March 27, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We're currently experiencing issues with both incoming and outgoing WhatsApp messaging. Our team is actively investigating the situation and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
MessageBird WhatsApp Channel
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/27/2024 10:01AM

Our engineering team has confirmed the fix has mitigated the issue causing delays in incoming messages and failures in outbound message processing. WhatsApp inbound and outbound is now fully operational. We apologise for any inconvenience this has caused you.

IDENTIFIED over 1 year ago - at 03/27/2024 09:23AM

The issue has been identified, and a fix has been rolled out. We are confirming the effectiveness of the fix and will share an update shortly.

INVESTIGATING over 1 year ago - at 03/27/2024 05:57AM

We're currently experiencing issues with both incoming and outgoing WhatsApp messaging. Our team is actively investigating the situation and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

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