Outage in MessageBird
Voice/RTC service is experiencing problems
Resolved Minor
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Outage Details
Components affected
MessageBird Voice - Global MessageBird Voice SIP-Trunking MessageBird Voice API (HTTPS)Latest Updates ( sorted recent to last )
This incident has been resolved.
We have received intermittent reports of a subset of customers' flows not completing as expected due to this disruption. We have identified the issue and are working with downstream carries to resolve as soon as possible.
The team has identified the issue with one of our providers and has confirmed that all traffic is routing through backup providers as expected. All calls are completing successfully.
We are currently observing problems with our Voice (API, SIP, WebRTC) service.
We are investigating the situation and we will provide an update as soon as we have additional information.
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