Outage in MessageBird

WhatsApp Media Template Creation in Connectivity Platform

Resolved Minor
June 27, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue that prevents some customers from creating WhatsApp media templates in the Connectivity Platform.
Components affected
MessageBird WhatsApp Channel
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/27/2024 11:34AM

We have resolved this incident. We apologise for any issues this may have caused you.

IDENTIFIED 6 months ago - at 06/27/2024 10:47AM

Our engineering team has identified the issues and is rolling out a fix. We expect to have this resolved in the next 45 minutes. We will provide an update at that time.

INVESTIGATING 6 months ago - at 06/27/2024 10:11AM

We are investigating an issue that prevents some customers from creating WhatsApp media templates in the Connectivity Platform.

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