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Outage in MessageBird

Delays in Inbox ticket processing

Resolved Minor
May 07, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating delays with Inbox ticket processing. Tickets are not lost but it might happen they are not visible to support agents.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/07/2025 02:10PM

This incident has been resolved.

INVESTIGATING 12 months ago - at 05/07/2025 12:14PM

We are currently investigating delays with Inbox ticket processing. Tickets are not lost but it might happen they are not visible to support agents.

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