Outage in MessageBird

AI Agents: Some agents losing context about current conversation

Minor
May 27, 2025 - Started 2 days ago
Official incident page

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Outage Details

We are currently investigating reports that some AI Agents are experiencing unexpected behaviors, including instances where agents lose context about current conversation progress and/or enter loops with identical responses. We have identified an initial mitigation, and are working to identify the root cause and implement a permanent solution.
Latest Updates ( sorted recent to last )
INVESTIGATING 2 days ago - at 05/27/2025 01:48PM

We are currently investigating reports that some AI Agents are experiencing unexpected behaviors, including instances where agents lose context about current conversation progress and/or enter loops with identical responses. We have identified an initial mitigation, and are working to identify the root cause and implement a permanent solution.

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