Outage in MessageBird
SMS service is experiencing problems
Resolved Minor
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Outage Details
We are currently observing issues with our SMS (API, SMPP, Mail-to-SMS) and Conversations (WhatsApp) services on our Connectivity Platform.
We are investigating the situation and will provide an update as soon as we have more information
Components affected
MessageBird WhatsApp Channel MessageBird SMS API - Old (HTTP) MessageBird SMS REST API (HTTPS) MessageBird SMPP Server 01 MessageBird Mail to SMS Relay 01 MessageBird Conversations API MessageBird Messaging API MessageBird SMPP Server 02 MessageBird SMPP Server 03Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 06/12/2025 08:47PM
This incident has been resolved.
MONITORING
3 months ago - at 06/12/2025 06:58PM
The situation is recovering; We're monitoring the platform.
IDENTIFIED
3 months ago - at 06/12/2025 06:38PM
Since 17:55 UTC, there has been a degradation for the following services (at the connectivity platform: services and API's on *.messagebird.com domain):
- Delay in SMS Statistics; SMS deliverability is NOT impacted.
- Intermittent errors and delays while sending and processing messages to WhatsApp;
INVESTIGATING
3 months ago - at 06/12/2025 06:26PM
We are currently observing issues with our SMS (API, SMPP, Mail-to-SMS) and Conversations (WhatsApp) services on our Connectivity Platform.
We are investigating the situation and will provide an update as soon as we have more information
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