Outage in MessageBird
Issues with delivering WhatsApp messages
Resolved MinorIncident Report
Between 16:20 and 16:30 CET, we experienced partial delays in WhatsApp message delivery, affecting a subset of users. The issue was caused by a temporary disruption in the messaging pipeline. Our engineering team quickly identified the root cause and applied a fix. As of 16:30 CET, message delivery has returned to normal, and all systems are functioning as expected. We continue to monitor for stability. We apologize for the inconvenience and appreciate your patience.
Components affected
MessageBird WhatsApp ChannelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/26/2025 01:41PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 06/25/2025 10:07PM
We are observing a few more issues and continuing our investigation.
MONITORING
10 months ago - at 06/25/2025 08:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 months ago - at 06/25/2025 08:08PM
Between 16:20 and 16:30 CET, we experienced partial delays in WhatsApp message delivery, affecting a subset of users. The issue was caused by a temporary disruption in the messaging pipeline. Our engineering team quickly identified the root cause and applied a fix. As of 16:30 CET, message delivery has returned to normal, and all systems are functioning as expected. We continue to monitor for stability. We apologize for the inconvenience and appreciate your patience.
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