Outage in MessageBird

Data Processing Delays - Contact Ingestion and Analytics Delays (US West only)

Resolved Minor
July 03, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our data processing infrastructure is running behind which is causing delays to contact ingestion and updates. Analytics may experience some delays as well. No data has been lost and the system should be caught up shortly.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/03/2025 03:57AM

This incident has been resolved.

MONITORING 2 days ago - at 07/03/2025 03:52AM

The system has caught up and we are continuing to monitor the status.

IDENTIFIED 2 days ago - at 07/03/2025 02:56AM

Our data processing infrastructure is running behind which is causing delays to contact ingestion and updates. Analytics may experience some delays as well. No data has been lost and the system should be caught up shortly.

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