Outage in MessageBird
Incoming emails are not creating tickets on Inbox
Resolved Major
Need to monitor MessageBird outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including MessageBird, and never miss an outage again.
Start Free Trial
Outage Details
Since around 10:30 UTC we are observing that emails incoming to channels are not creating inbox tickets.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 07/18/2025 01:02PM
This incident has been resolved. We identified that this impacted a single internal team. No customer was impacted by this.
INVESTIGATING
2 months ago - at 07/18/2025 12:36PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 07/18/2025 12:09PM
Since around 10:30 UTC we are observing that emails incoming to channels are not creating inbox tickets.
Latest MessageBird outages
Missing message failure data - 21 days ago
Metrics and contact data are unavailable in us west-1 - about 1 month ago
Campaign metrics not availiable - about 2 months ago
List View Pages Loading Issues - about 2 months ago
Messaging analytics in Europe are delayed - 2 months ago
Burned by Vendor Downtime? Never Again with Our Status Page Aggregator
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
