Outage in MessageBird
Slow processing of messages through Viber
Resolved MajorIncident Report
We are currently experiencing slower than expected sending of messages through Viber due to a slowdown in processing rate from Viber.
Components affected
MessageBird Conversations APINeed to monitor MessageBird outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/24/2025 07:43AM
This incident has been resolved.
INVESTIGATING
5 days ago - at 10/24/2025 07:42AM
Ability to sent messages through Viber has been fully restored.
INVESTIGATING
6 days ago - at 10/23/2025 12:11PM
A limited subset of customers are unable to send messages through Viber channel; investigation and remediations ongoing.
INVESTIGATING
8 days ago - at 10/21/2025 02:11PM
We are currently experiencing slower than expected sending of messages through Viber due to a slowdown in processing rate from Viber.
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