Outage in MessageBird

Intermittent issues installing WhatsApp channels

Major
November 24, 2025 - Started 1 day ago
Official incident page

Incident Report

We are investigating issues preventing some customers from installing WhatsApp channels.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 15 hours ago - at 11/25/2025 09:30AM

We are continuing investigations alongside Meta engineering teams.

IDENTIFIED 1 day ago - at 11/24/2025 05:43PM

Meta's engineering team has been engaged for investigations.

IDENTIFIED 1 day ago - at 11/24/2025 12:36PM

We have confirmed that impact is scoped to pre-verified numbers only. The issue has been escalated to Meta for further investigations.

INVESTIGATING 1 day ago - at 11/24/2025 11:47AM

We are investigating issues preventing some customers from installing WhatsApp channels.

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