Outage in MessageBird
Intermittent issues installing WhatsApp channels
Resolved MajorIncident Report
We are investigating issues preventing some customers from installing WhatsApp channels.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 11/26/2025 11:12AM
We have deployed the proposed workaround and full service functionality has been restored.
IDENTIFIED
about 1 month ago - at 11/26/2025 10:18AM
Meta identified some issues regarding sign-up flows on their end and have provided a temporary workaround; we are in the process of confirming and deploying it.
IDENTIFIED
about 1 month ago - at 11/26/2025 09:25AM
We are continuing investigations.
IDENTIFIED
about 1 month ago - at 11/25/2025 09:30AM
We are continuing investigations alongside Meta engineering teams.
IDENTIFIED
about 1 month ago - at 11/24/2025 05:43PM
Meta's engineering team has been engaged for investigations.
IDENTIFIED
about 1 month ago - at 11/24/2025 12:36PM
We have confirmed that impact is scoped to pre-verified numbers only. The issue has been escalated to Meta for further investigations.
INVESTIGATING
about 1 month ago - at 11/24/2025 11:47AM
We are investigating issues preventing some customers from installing WhatsApp channels.
Latest MessageBird outages
Email data delay - 20 days ago
Degrade performance with Contacts - 26 days ago
Degrade performance with Contacts - 26 days ago
[EU and AP only] Missing contacts in some segments using contact events - about 1 month ago
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