Outage in MessageBird
Intermittent issues installing WhatsApp channels
Major
November 24, 2025 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are investigating issues preventing some customers from installing WhatsApp channels.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 15 hours ago - at 11/25/2025 09:30AM
We are continuing investigations alongside Meta engineering teams.
IDENTIFIED
1 day ago - at 11/24/2025 05:43PM
Meta's engineering team has been engaged for investigations.
IDENTIFIED
1 day ago - at 11/24/2025 12:36PM
We have confirmed that impact is scoped to pre-verified numbers only. The issue has been escalated to Meta for further investigations.
INVESTIGATING
1 day ago - at 11/24/2025 11:47AM
We are investigating issues preventing some customers from installing WhatsApp channels.
Latest MessageBird outages
Intermittent delays processing WhatsApp messages (Connectivity Platform) - about 9 hours ago
Issue creating new workspaces - 13 days ago
Flows - elevated error rates - 15 days ago
Delay in WhatsApp message status updates - 21 days ago
Failures sending Viber messages - 28 days ago
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