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Outage in MessageBird

Failures executing journeys, processing contact events, segmentation and campaigns

Resolved Minor
November 26, 2025 - Started 5 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/26/2025 06:23PM

This incident has been resolved.

MONITORING 5 months ago - at 11/26/2025 04:14PM

Systems have stabilized. We are continuously monitoring the services.

IDENTIFIED 5 months ago - at 11/26/2025 03:14PM

We are continuing to work on the issue. Multiple services have recovered. Contacts, Journeys and Campaigns still experience degraded performance.

IDENTIFIED 5 months ago - at 11/26/2025 12:24PM

We are continuing to work on the issue. We see that there is very little impact at the moment but some underlying systems are still not stable.

IDENTIFIED 5 months ago - at 11/26/2025 11:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 11/26/2025 10:49AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 11/26/2025 10:42AM

We are currently investigating this issue.

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