Outage in MessageMedia

Shopify Integration UI Not Loading

Resolved Minor
June 23, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with our Shopify integration UI. This is impacting the website UI from loading in a browser. Background automations (i.e. abandoned carts notifications) continues to work properly. Temporary workaround to access the Shopify integration UI is to refreshing the page.
Components affected
MessageMedia Shopify
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 06/23/2022 08:53AM

Our team is still developing a solution for this.

Temporary workaround to access the Shopify integration UI is to refreshing the page.

IDENTIFIED over 3 years ago - at 06/23/2022 06:49AM

The issue has been identified and a fix is being worked on.

INVESTIGATING over 3 years ago - at 06/23/2022 05:56AM

We are currently investigating an issue with our Shopify integration UI.

This is impacting the website UI from loading in a browser.

Background automations (i.e. abandoned carts notifications) continues to work properly.

Temporary workaround to access the Shopify integration UI is to refreshing the page.

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