Outage in MessageMedia
SFTP Automated Broadcast Issue
Resolved MinorIncident Report
We have identified an issue with our SFTP Automated Broadcast service and are currently working on a fix.
A subset of customers is experiencing issues with SFTP broadcasts scheduled after Friday, 26 September 2025, at 18:13 AEST.
Our team is actively working to resolve this and we aim to have it fixed as soon as possible.
Components affected
MessageMedia SFTP AutomationTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 09/29/2025 06:23AM
This incident has been resolved.
MONITORING
6 months ago - at 09/29/2025 05:29AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 09/29/2025 04:26AM
We have identified an issue with our SFTP Automated Broadcast service and are currently working on a fix.
A subset of customers is experiencing issues with SFTP broadcasts scheduled after Friday, 26 September 2025, at 18:13 AEST.
Our team is actively working to resolve this and we aim to have it fixed as soon as possible.
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