Outage in MessageXchange
www3 unreachable; portal errors; messages delayed
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
MessageXchange www3 web siteLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 08/31/2023 12:45AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 08/30/2023 09:12PM
The system is up and we are monitoring
IDENTIFIED
almost 2 years ago - at 08/30/2023 01:44PM
Our service provider has identified the issue, and they are working to restore the service. There is no exact ETA at this stage. We are working very closely with our service provider on this issue.
IDENTIFIED
almost 2 years ago - at 08/30/2023 12:27PM
Connectivity and availability problems with our upstream provider have impacted some MessageXchange services. We are closely monitoring the issue with our service provider's team.
INVESTIGATING
almost 2 years ago - at 08/30/2023 12:13PM
We are currently investigating this issue.
Latest MessageXchange outages
Delays to some AS2 messages - 10 months ago
SSCC label barcode issue - about 1 year ago
MessageXchange www2 issue - over 1 year ago
Slow message processing for some messages on MessageXchange - almost 2 years ago
Message wait time - almost 2 years ago
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