Outage in MessageXchange
Issue with AS2 MDNs
Resolved Minor
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Outage Details
We are currently investigating an issue where we might send you an invalid MDN (electronic receipt) after you send an AS2 message to us. We are receiving and processing the AS2 message.
Components affected
MessageXchange Message processingLatest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 06/16/2025 01:17AM
This issue with invalid MDNs has been resolved at 9:49 am AEST.
MONITORING
15 days ago - at 06/15/2025 11:58PM
We can confirm that MDNs are being sent correctly again. We will continue to monitor.
IDENTIFIED
15 days ago - at 06/15/2025 11:54PM
We've identified the cause of the issue and have made a change to correct the MDNs. We're verifying the fix at the moment.
INVESTIGATING
15 days ago - at 06/15/2025 11:44PM
We are currently investigating an issue where we might send you an invalid MDN (electronic receipt) after you send an AS2 message to us. We are receiving and processing the AS2 message.
Latest MessageXchange outages
Delays to some AS2 messages - 10 months ago
SSCC label barcode issue - over 1 year ago
MessageXchange www2 issue - almost 2 years ago
www3 unreachable; portal errors; messages delayed - almost 2 years ago
Slow message processing for some messages on MessageXchange - almost 2 years ago
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