Outage in MessageXchange
Issue with AS2 MDNs
Resolved MinorIncident Report
We are currently investigating an issue where we might send you an invalid MDN (electronic receipt) after you send an AS2 message to us. We are receiving and processing the AS2 message.
Components affected
MessageXchange Message processingNeed to monitor MessageXchange outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/16/2025 01:17AM
This issue with invalid MDNs has been resolved at 9:49 am AEST.
MONITORING
10 months ago - at 06/15/2025 11:58PM
We can confirm that MDNs are being sent correctly again. We will continue to monitor.
IDENTIFIED
10 months ago - at 06/15/2025 11:54PM
We've identified the cause of the issue and have made a change to correct the MDNs. We're verifying the fix at the moment.
INVESTIGATING
10 months ago - at 06/15/2025 11:44PM
We are currently investigating an issue where we might send you an invalid MDN (electronic receipt) after you send an AS2 message to us. We are receiving and processing the AS2 message.
Latest MessageXchange outages
MessageXchange Beta Test environment issue - 7 months ago
www.messagexchange.com certificate issues - 8 months ago
Delays to some AS2 messages - over 1 year ago
SSCC label barcode issue - about 2 years ago
MessageXchange www2 issue - over 2 years ago
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