Is MessageXchange Down? Check current status

Check if MessageXchange is down, official outages, user-reported issues, and outages map.

Current MessageXchange status

MessageXchange is working normally

Updated from MessageXchange official status page a few minutes ago

MessageXchange not working for you?

MessageXchange service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
MessageXchange Outage Map

View MessageXchange Reports Map

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MessageXchange recent outages and downtime history

IsDown has tracked 40 incidents since started monitoring MessageXchange status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official MessageXchange outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 09, 2025
05:18 PM EDT
Minor
MessageXchange Beta Test environment issue
We are investigating an issue affecting our Beta Test environment, and will update with more info...
about 5 hours
Aug 21, 2025
12:31 AM EDT
Minor
www.messagexchange.com certificate issues
We are aware of some clients having problems connecting to www.messagexchange.com since our certi...
about 19 hours
Jun 15, 2025
07:44 PM EDT
Minor
Issue with AS2 MDNs
We are currently investigating an issue where we might send you an invalid MDN (electronic receip...
about 2 hours
Aug 21, 2024
11:55 PM EDT
Minor
Delays to some AS2 messages
Some AS2 messages are currently experiencing delays. This is related to today's scheduled certifi...
1 day
Mar 24, 2024
06:17 PM EDT
Major
SSCC label barcode issue
We are investigating an issue affecting printing of SSCC label barcodes. We are working to resolv...
about 2 hours
Sep 24, 2023
09:17 PM EDT
Minor
MessageXchange www2 issue
We currently have an issue causing errors for some messages. This is being investigated, and we w...
about 5 hours
Aug 30, 2023
08:13 AM EDT
Major
www3 unreachable; portal errors; messages delayed
We are currently investigating this issue.
about 13 hours
Aug 21, 2023
02:08 AM EDT
Minor
Slow message processing for some messages on MessageXchange
We are investigating an issue affecting the MessageXchange service - some messages are slow to be...
about 3 hours
Aug 07, 2023
02:13 AM EDT
Minor
Message wait time
We are currently investigating an issue that is affecting the wait time of some messages, and wil...
about 3 hours
Apr 27, 2023
10:13 PM EDT
Minor
MessageXchange incident
We currently have an issue causing delays and errors for some messages and some web users. This i...
about 3 hours
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User comments about MessageXchange status

See what users are saying about MessageXchange issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

MessageXchange scheduled maintenances

IsDown aggregates scheduled maintenances for MessageXchange. Currently, there are 3 more maintenances scheduled.

  • Oct 23 2025
    Beta Test system - Scheduled maintenance - outage expected

    Scheduled for October 23, 2025 at 05:00 AM EDT · until 07:00 AM EDT

    There will be no connectivity to our Beta Test system for a period of up to 1 hours during the change window. This outage is occurring because we are performing system maintenance.

  • Oct 26 2025
    Scheduled maintenance

    Scheduled for October 26, 2025 at 03:00 AM EDT · until 05:00 AM EDT

    During this maintenance window, we do not expect any impact to users or processing.

  • Nov 05 2025
    Certificate change for www2.messagexchange.com

    Scheduled for November 05, 2025 at 04:00 AM EST · until 05:00 AM EST

    The SSL certificate for www2.messagexchange.com will be replaced on 5th November 2025 at 8pm AEDT. We don't expect any impact to users. This does not affect our other certificates, endpoints or web sites such as www.messagexchange.com Please co...

MessageXchange components or services current status

Component Status
MessageXchange web site OK
MessageXchange www2 web site OK
MessageXchange www3 web site OK
Message processing OK
SuperStream processing OK
File transfer services OK
FormXchange OK
Beta test environment OK
Single touch payroll processing OK
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MessageXchange is a digital service platform that facilitates secure message processing, file transfers, payroll processing, and compliance testing for businesses.

Monitoring MessageXchange since October 2022

Tracking 9 MessageXchange services and regions

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3 incidents in 2025

How to monitor the status of MessageXchange and all your dependencies?

IsDown is a status page aggregator that monitors if MessageXchange and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when MessageXchange, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors MessageXchange?

IsDown monitors MessageXchange health in almost real-time

Every few minutes we go to the status page of MessageXchange (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of MessageXchange's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in MessageXchange, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from MessageXchange and other services.

What you get when monitoring MessageXchange with IsDown

Track MessageXchange incidents and downtimes by severity

IsDown checks MessageXchange official status page for major/minor outages or downtimes. A major outage is when MessageXchange experiences a critical issue that severely affects one or more services/regions. A minor incident is when MessageXchange experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a MessageXchange outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with MessageXchange

MessageXchange and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of MessageXchange outages and downtimes

IsDown collects all information from the outages published in MessageXchange status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming MessageXchange maintenance events

MessageXchange publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the MessageXchange outages that impact your business

IsDown monitors MessageXchange and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor MessageXchange but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor MessageXchange and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with MessageXchange or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from MessageXchange and other services.

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Send outage information from MessageXchange and other services to your tools

IsDown integrates with 20+ tools. Connect the status of MessageXchange and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share MessageXchange status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is MessageXchange down?'

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MessageXchange Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect MessageXchange outages, IsDown monitors MessageXchange's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official MessageXchange status page monitoring with real-time incident details.
Monitor 4,522+ services including MessageXchange in a single dashboard.
Instant MessageXchange outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of MessageXchange official status and user-reported issues.
Maintenance feed for MessageXchange
Granular alerts filtering by MessageXchange components and regions.
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Frequently Asked Questions

Is MessageXchange down today?

MessageXchange isn't down. You can check MessageXchange status and incident details on the top of the page. IsDown continuously monitors MessageXchange official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current MessageXchange status?

MessageXchange is currently operational. You can check MessageXchange status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MessageXchange outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MessageXchange down today or just slow?

Currently there's no report of MessageXchange being slow. Check on the top of the page if there are any reported problems by other users.

How are MessageXchange outages detected?

IsDown monitors the MessageXchange official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is MessageXchange having an outage right now?

MessageXchange last outage was on September 09, 2025 with the title "MessageXchange Beta Test environment issue"

How to check if MessageXchange is down?

Why use IsDown to monitor MessageXchange instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor MessageXchange and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring MessageXchange?

IsDown and DownDetector help users determine if MessageXchange is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MessageXchange's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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