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Outage in Meta

Outage in WhatsApp Business API - Cloud API

Resolved Major
May 28, 2025 - Started 11 months ago - Lasted about 9 hours

Incident Report

The fix for the low disruptions impacting carousel template messages on WhatsApp is currently deploying. The current expected deployment time is in 6 hours. We will provide another update within the coming hours or sooner if additional information is available.
Components affected
Meta WhatsApp Business API

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Latest Updates ( sorted recent to last )
LOW DISRUPTIONS 11 months ago - at 05/28/2025 12:53PM

The fix for the low disruptions impacting carousel template messages on WhatsApp is currently deploying. The current expected deployment time is in 6 hours. We will provide another update within the coming hours or sooner if additional information is available.

LOW DISRUPTIONS 11 months ago - at 05/28/2025 03:05AM

We are currently experiencing low disruptions impacting carousel template messages on WhatsApp. This issue started around 03:00 GMT Wednesday May 28, 2025. Our engineering teams are investigating the issue. We will provide another update in the coming hours or sooner if additional information is available.

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