Meta's WhatsApp Business API experienced a major outage affecting the Cloud API's Business Initiated Calling functionality for 9.8 hours on March 3rd, 2026. The disruption prevented businesses from making outbound calls through the WhatsApp Business platform. Engineering teams investigated and resolved the issue, though specific resolution details were not provided in the incident report.
We are currently experiencing high disruptions impacting Cloud API - Business Initiated Calling. Our engineering teams are investigating the issue. We will provide another update if additional information is available.
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